Support Engineer - Lausanne

Salary: CHF 80'000 - 120'000 per year

Requirements:

• 2–5 years of experience providing deskside or field IT support

• Strong hardware troubleshooting skills for laptops (Lenovo preferred), docking stations, printers, mobile devices and AV/VC setups

• Working knowledge of Windows 10/11, Intune/Autopilot enrollment and Microsoft 365 applications

• Ability to work with physical infrastructure including unpacking, racking, cable management and equipment logistics

• Strong interpersonal and communication skills for user-facing support in walk-up environments

• Professional fluency in English and intermediate knowledge in French

Responsibilities:

• Diagnose and resolve hardware issues including laptops, docking stations, monitors, peripherals, printers and mobile devices